Zup Innovation
Whirlpool
AI Analyst (Analyst, Information Systems)
About the opportunity
ID of Requisition: 71987
Additional information
This position is located in São Paulo, Brazil, approximately 15 minutes from Sacomã Station on the Green Line. This is where our Spare Parts Distribution Center and the Administrative Headquarters for the following departments are concentrated: Compra Certa (e-commerce), Technology, Customer Service, Logistics, Controlling, Treasury, Tax, Legal, Human Resources, Communication, Procurement, and Digital.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting the Whirlpool Careers website. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Whirlpool Corporation is committed to equal employment opportunities and prohibits any discrimination based on race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or intellectual disability, or any other condition protected by law.
About Whirlpool Corporation
Whirlpool Corporation (NYSE: WHR) To be the best home appliance company, continuously improving life at home. As the only major U.S. manufacturer of kitchen and laundry appliances, the company is driving significant innovations to meet the growing needs of consumers, through its portfolio of iconic brands including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately US$17 billion in annual sales – nearly 90% of which were in the Americas – 44.000 employees, and 40 technology and manufacturing research centers. Additional information about the company can be found at WhirlpoolCorp.com.
The team you'll be part of
The Information Systems team is responsible for implementing the enterprise architecture and for the development and maintenance of the organization's computing/IT environment. It determines and develops architectural approaches and solutions, conducts business analysis, documents current systems, and develops recommendations on how to proceed with applications.
Summary of this role
Will be responsible for designing, developing, and implementing Generative AI solutions, autonomous/collaborative agents, and analytical models integrated into Whirlpool's business processes. Will act as a support point in accelerating the use case portfolio, ensuring efficiency, scalability, and compliance with global AI governance guidelines.
Your responsibilities will include
- Develop and deploy Generative AI solutions and Agents (Low-Code in Gemini Enterprise Designer and Custom Agents in Python/GCP using Vertex AI);
- Map and translate needs from operational and executive areas (Finance, Logistics, Legal, Sales, Engineering) into practical AI use cases focused on productivity gains;
- Create and optimize data pipelines in Google BigQuery and GCP to feed predictive models, dashboards, and knowledge assistants;
- Design prompt architectures (Prompt Engineering), RAG (Retrieval-Augmented Generation), and data integrations via APIs for task automation;
- Actively collaborate in disseminating AI culture and providing technical facilitation for the internal community (AI Champions / Community of Practice);
- Ensure all developed solutions adhere to the governance committee criteria (PULSE), Privacy Policies (PIA), Security, and Data Protection guidelines;
- Monitor adoption, performance, and value generation indicators for AI products in cycle reviews (30-60-90 days).
- Connect and integrate data from legacy/corporate systems (e.g., SAP, Jira, Google Workspace, data repositories) to AI solutions.
Minimum requirements
Minimum requirements
- Completed Higher Education in Computer Science, Engineering, Statistics, Information Systems, Physics, or related fields;
- Proficiency in Python language and practical experience with Cloud environments (preferably Google Cloud Platform - BigQuery, Vertex AI);
- AI Knowledge: Practical experience in developing and applying Generative AI, LLMs, Agent creation frameworks, and Prompt Engineering.
Desirable skills and experience
- Advanced English proficiency for interaction with global teams and partners;
- Modeling and Architecture: Knowledge of RAG architectures, vector databases, and data connectors via APIs/SaaS (Google Workspace, Jira, Salesforce);
- DevOps/Basic MLOps: Practical knowledge of code/model lifecycle (Git, Bitbucket, CI/CD, basic deployment pipelines);
- Business Acumen: Strong technical and interpersonal communication skills, with the ability to map processes and simplify technology for non-technical stakeholders;
- Governance: Familiarity with Responsible AI concepts, AI ethics, and corporate data protection.
What we offer
- One day of remote work per week;
- Flexible hours;
- "No dresscode";
- Wellhub;
- Transportation Voucher, Company Shuttle or Parking;
- Meal Voucher;
- On-site meal;
- Benefits such as payroll loans or social loans, health plan, dental plan, life insurance, and private pension plan competitive with the market;
- Employee Assistance Program, featuring 24-hour support from legal, social, financial, social work, and psychology professionals;
- Childcare Assistance or on-site nursery;
- Services available on-site: beauty salon, bank branch, laundry, snack bar, restaurant, and lactation room;
- Two weeks of remote work from anywhere;
- After 5 years with the company, eligible employees can take a four-week paid leave of absence;
- Discount on products through Compra Certa;
- Extended maternity/paternity leave;
Learn more at whirlpoolcareers.com/trabalhe-conosco-no-brasil/
