Production Support Engineer

Sur siteÉtats-Unis

Phoenix, Arizona, États-Unis

SQL

Job Summary

Production Support Engineer

Location: Phoenix, Arizona

Organization: TSMC AZ

About TSMC

TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that power the future of electronics. Our cutting-edge 4-nanometer fab in Phoenix, Arizona represents our commitment to expanding US-based semiconductor production and technological innovation. Our employees must demonstrate a strong sense of reliability and enthusiasm and possess an attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.

As a Production Support Engineer, you will play a critical role in overseeing activities to support production. This position involves managing a team of technicians, handling a variety of different projects simultaneously and ensuring success of day-to-day operations at Key-In Center and MFG Training. The ideal candidate for this role must have strong technical capability and possess customer service mindset with excellent verbal and written communication. Must be data driven and possess strong project management capabilities to support production needs. The responsibilities also include collaborating with internal and external customers to coordinate and execute events such as customer visits, audits, PR events, corporate functions, or other gatherings.

Essential Functions

The Production Support Engineer will perform various duties, including, but not

limited to, the following

Team Lead & Process Management

Direct and lead a team of technicians to carry out activities associated with Key-In Center and MFG Training team
Duties include but are not limited to managing clean room operation and material management, auditing, training related activities, enforcing protocol, conducting fab tours, and event planning
Assign tasks, provide guidance, and monitor the performance of team members
Co-work with Human Resources on recruiting and retention for MFG Direct Labor
Ensure MFG training requirements align with company and department goals
Facilitate development of training (courses, OJT enhancement)

Production Support & Coordination

Coordinate and manage supplier and contractor activities to support FAB needs
Involve with yearly budget planning and inventory management
Work with Quality group to ensure FAB consumables and furniture meet company quality standards
Analyze production support processes and identify areas for improvement
Perform analysis to optimize cost of consumables to stay within budget while meeting quality standards
Administer and coordinate fab tours, internal/external FAB Audits
Serve as the primary point of contact between the production support team and other departments

Cross-Functional Collaboration

Lead and manage multiple cross-functional short and long-term projects with potentially overlapping deadlines
Coordinate with production, engineering, and functional teams to address support needs
Interact with production leaders to understand training and development needs
Provide support, advice, and solutions to internal customer facing issues or having questions
Able to plan, support, and execute events for the company or community engagement activities

Required Qualifications

Applicants must be legally eligible to work in the United States
Bachelor's degree in Industrial Engineer, Engineering Management, Operations Management, Management Science, Data Science or Analytics, Supply Chain Management or related field
Strong understanding of operational processes and project management methodologies
Excellent leadership, communication, and interpersonal skills
Ability to analyze complex data and make informed decisions
Proficiency in Excel, SQL, Power BI and Microsoft PowerPoint
Strong organizational skills and attention to detail

Working Environment

Physical Requirements

Ability to work in a clean room environment wearing proper clean room garments (full cleanroom suit, protective eyewear, gloves, hood, and mask)
Must be able to work with computers extensively while remaining sedentary in an office environment throughout the shift
Visual acuity for reading technical documents and analyzing data
Manual dexterity for operating tools and equipment
Must be able to perform the duties of the job with or without a reasonable accommodation

Benefits

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your

health and achieve your goals across many areas of your life, including

Variety of medical, dental and vision plan offerings
Income-protection programs for injury or illness
401(k)-retirement savings plan
Competitive paid time-off programs and paid holidays

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083

Training Location: Onsite in Phoenix, AZ

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact P_LOA@tsmc.com [P_LOA@tsmc.com].

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Langues

Production Support Engineer

Job Summary

limited to, the following

Required Qualifications

Benefits

health and achieve your goals across many areas of your life, including

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